FAQs

Q: What is a Card Stax?

A: A card stax contains 10 total cards, with a shot at 1 JACKPOT card. Each break contains 10 spots - everyone is guaranteed 1 card! For more info view our "How It Works" page.

Hitz Stax: All 10 cards are "hits" (autographs or memorabilia. 

Parallel Stax: All 10 cards are ROOKIE prismatic parallels cards.

Rookie Stax: All 10 cards are base/insert rookie cards.

Q: Am I guaranteed a card with every spot I purchase?

A: Yes, every spot you purchase receives a card, with a shot at the JACKPOT. 

Q: I just purchased a spot in a Card Stax, when will it go live?

A: Once all 10 spots are sold, the Stax will break during the next live period which is every Monday, Wednesday, Friday from 5-6pm CST

Q: Where do I watch the breaks if I don't see them live?

A: Cardsaway Breaks YouTube Channel: https://www.youtube.com/channel/UCJSzcRjJ0ehXH2wIF4vNSLA

Q: How long does it take to ship cards?

A: It takes 5-7 business days after the break to ship.

Q: How much does shipping cost?

A: FREE SHIPPING for all U.S. orders. International orders are calculated by location.

Q: Do you accept refunds?

A: No. We have a no refund policy.

Q: If the price changes in a break after I bought my spot do I get a refund?

A: No. We have a NO REFUND policy. We are constantly changing promotions and prices will vary. All sales are final.

Q: Are all jackpot cards in gradable condition?

A: If cards are not already graded by BGS or PSA we cannot guarantee on whether the cards are gradable or not. All cards are in good condition and from our judgement are NM or better, you will receive the EXACT card in the picture shown.